Rock 'n Reviews :)
Will I be asked to wear a mask?
__The city of West Hollywood requires masks at this time.
__If a tour guest forgets to bring a mask, we will provide a mask at no charge.
COVID-19 Safety Measures?
__For the safety of all tour guests, your guide uses a touch-free thermometer.
__You will be asked to sign a waiver stating that you are not experiencing the typical symptoms of COVID-19.
__If you cannot participate due to a fever or other symptoms, you will receive a full refund.
How many participants can be in one tour group?
__The maximum group size is 6 in order to maintain comfortable social distancing.
__Private tours can be arranged.
What if I'm going to be late?
__Please call or text if you are running late.
__Tours will wait no more than 10 minutes for late arrivals. After that time, the no-show policy applies.
__The 10 minute policy is strictly enforced out of respect for the other tour members.
Where to we meet?
__Your confirmation email will have location information, including details about meeting and parking.
__The tour ends at or near the starting location.
How long does the tour last?
__The time varies depending upon the pace of your group.
__The tours usually average from 2 1/2 to 3 hours from start to finish.
Do we stop to take photos?
__Yes! The tour includes plenty of photo opportunities.
Payment?
__Secure online booking via Fare Harbor.
Gratuities?
__Tipping is not mandatory, but is a great way to say thank you to your guide.
Cancellations & weather?
__Customers will receive a full refund or credit with 24 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.
Can I book a tour at a time not shown on the Booking Calendar?
__Requests for time changes can sometimes be arranged. Contact me and I'll try to accommodate your needs.
What should I wear on the tour?
__Most important ... comfortable walking shoes!
__It's usually sunny in L.A., but check the weather and wear layers if it's cool.
__Don't forget your sunglasses. Most days you will want to wear sunscreen and maybe a hat if you're sensitive to the sun.
What should I bring?
__The tour includes plenty of photo opportunities. Bring a fully charged phone to take pictures along the way.
__You may want to bring a credit card or cash to purchase refreshments or souvenirs.
Will there be water on the tour?
__We pass by places where water can be purchased.
__ And, of course, you can bring your own water bottle.
Restrooms?
__Yes! Restrooms are available along the tour route.
What is the pace of the walking tour?
__We walk at a typical sightseeing stroll.
__Please let your tour guide know if you need to stop and take a break.
What is the age limit?
__Participants must be 16 and above.
__Minors under the age of 18 must be accompanied by an adult with legal guardianship.
__Parents/guardians will be asked to sign a waiver for the accompanied minor.
Waivers?
__You will be signing a basic waiver. Click on this link if you'd like to read it in advance.
__If you'd like a copy of your signed waiver, please feel free to take a photo of your waiver.